Shipping Policy

Thank you for shopping with us. We are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy below for complete details about how we process and ship orders.

1. Order Processing

All orders are processed within 1–3 business days after successful payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

During peak seasons, sales events, or holidays, order processing may take slightly longer. We appreciate your patience in such situations.

2. Shipping Time

Once your order is shipped, the estimated delivery time is:

• Standard Delivery: 3–7 business days
• Remote Areas: 5–10 business days

Delivery times may vary depending on the customer's location, courier partner delays, weather conditions, or other unforeseen circumstances.

3. Shipping Charges

Shipping charges may vary depending on order value, weight, and delivery location. The final shipping cost (if applicable) will be displayed at checkout before payment.

Occasionally, we may offer free shipping promotions on selected orders or during special sales.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS, allowing you to monitor your shipment status until delivery.

5. Delivery Partners

We work with reliable courier partners to ensure safe and timely delivery of our women’s and kids’ dress products across India.

6. Address Accuracy

Customers are responsible for providing accurate and complete shipping details at the time of placing the order. Incorrect or incomplete addresses may cause delays or failed deliveries.

If you notice an error in your shipping address, please contact our support team immediately before the order is shipped.

7. Delivery Attempts

Courier partners usually make 2–3 delivery attempts. If the customer is unavailable during these attempts, the package may be returned to the warehouse.

8. Damaged or Missing Items

If you receive a package that is damaged, tampered with, or missing items, please contact our customer support within 48 hours of delivery with order details and photos (if applicable).

9. Shipping Delays

While we aim to deliver orders within the estimated time, delays may occur due to logistics issues, weather conditions, or high order volumes. In such cases, we request customers to kindly allow additional time for delivery.

10. Customer Support

For any shipping-related questions or assistance regarding your order, our support team will be happy to help. Customers can reach out through the customer support email available on our website.